Wednesday, February 20, 2008

Really irked...

This past weekend, I placed an Amazon.com order. My order qualified for free shipping, which is supposed to be 5-9 business days. I've done this for years and usually receive the order quickly. Not so this time. Today, I checked to see when I could expect to receive my order. Estimated shipping date was March 17 - 24, with estimated arrival between March 24 - April 10th. Over a month to receive my order.

You can change the shipping method, which after some debate, I did. Now, I'm paying $8.00 more, but I should receive it by this Saturday. My take on this - this is Amazon's way of getting more people to pay for shipping rather than opt for the free shipping. They run neck and neck with Barnes & Noble in my opinion and so far I've not encountered this problem with B&N. I'm not sure how this will affect my future orders from Amazon, but I'm not happy about this. Who wants to wait over a month to receive an order? Grrrr....

Update: I placed a B&N order, a smaller one, the same day as the Amazon order, and got free shipping as well. It arrived tonight. Hmmm.....

2 comments:

BellWookie said...

think that answers the question. my issue with amazon is in part that you can add stuff from independant dealers and they don't count towards the free shipping. tricky vendors!

TexLex said...

Here's the kicker - they had it all in stock and sent it in 3 shipments after I upgraded the shipping method - I got one box on Friday (yoga DVD so I got to do something new on Sunday), one box on Monday and the last box on Tuesday. They all shipped the same day. I can get gift cards for Border's from my Discover Card cashback points, so I may just hang up the order thing for a while.